Resident Services

After Hours and Weekend Emergency Maintenance

Our staff is trained to make proper and quality repairs as quickly as possible with no mess.

Who to Call

  • Bardstown Forest: 502-644-4424
  • Eleven Oaks/Oldham Square: 502-644-4105
  • Tanglewood: 502-291-2462
  • Poplar Terrace/Highlands/Old Louisville/Crescent Hill: 502-533-9257
  • Iroquois Green/Maple Run: 502-291-4340
Email Maintenance Request


Fast Communication Utilizing Reach AlertReachAlert

If you are one of our current residents, here is something very valuable for you: Sign up for Reach Alert for immediate notifications on items such as package deliveries to the office, scheduled maintenance reminders, emergency maintenance reminders, community events, and more!

  • Immediate alerts to cell phone, home phone, or email
  • Receive alerts via text, email, or automated voice call

Just go to and register for the system.

Just click on CREATE ACCOUNT (in blue type) and follow the prompts, choosing your appropriate network.  The entire process should take about 60 seconds. We can also create your account on the day of move in if you like.

It's the little things. From your friendly neighbors at your local office.

  • We'll store your packages from Amazon, eBay, and any other deliveries in our office, to pick up at your convenience. We'll even deliver the packages to your apartment upon request.
  • Free office services such as making copies and faxing documents
  • Community events
  • Need a jump for your car? We'll give you a jump during our normal business hours, at no charge.
  • Have a hard to reach overhead light bulb to change? Give us a call and we'll help you install a new one.